KOTLIE WARRANTY
Reliable support for your KOTLIE coffee machine, whenever you need it.
Activate Your Warranty
for Better Support
Scan the support QR code located on your KOTLIE coffee machine to activate your warranty benefits and access faster, product-specific support.
Extended Warranty
Activate your product warranty to receive eligible extended warranty coverage.
Faster Contact
Access the support channel for your specific coffee machine without searching for the right contact.
Faster Resolution
Get model-specific troubleshooting, videos and support so issues can be identified and resolved more efficiently.
Warranty Coverage
KOTLIE provides warranty support for eligible coffee machines purchased through authorized sales channels. During the applicable warranty period, our support team can assist with manufacturing defects, functional issues and other eligible product problems.
Product Support
Troubleshooting assistance for your KOTLIE coffee machine.
Replacement Parts
Support for eligible accessories and replacement parts when available.
Warranty Solutions
Depending on the issue, we may provide troubleshooting guidance, replacement parts or other appropriate warranty solutions.
What’s Covered
Coverage applies to eligible manufacturing and functional issues under normal household use.
- Manufacturing defects
- Defects in materials or workmanship
- Electrical or functional failures under normal household use
- Eligible components supplied with the original product
What’s Not Covered
The following types of damage or use are generally not covered by warranty.
- Accidental damage or misuse
- Improper cleaning or maintenance
- Normal wear and cosmetic damage
- Unauthorized modification or repair
- Damage caused by incompatible accessories or improper power supply
Email Support
support@ikotliev.comContact us directly for warranty questions, troubleshooting and replacement part support.